Clio, MI Urgent Care | Call (810) 919-9415 | 4272 W. Vienna Road Clio MI 48420
Mon – Fri 9am – 9pm, Sat – Sun & Holidays 9am – 6pm

Telemedicine Services

Clio Urgent Care offers telemedicine services so you can get the professional health care services you need at the comfort of your home. For more information please call us or simply walk-in. We serve patients from Clio MI, Vienna Twp MI, Montrose MI, Birch Run MI, Millington MI, Mount Morris MI, Flushing MI and Otisville MI.


Download the free App today.

App: OnlineCare UrgentCare

Clinical code: 6525

To load the app onto your phone, go to your App Store and type online care and select OnlineCare UrgentCare. Once loaded, enter the clinical code (6525), then “Create an Account”.

We will be waiting to hear from you.

Often when you need to see a doctor, the last thing you want to do is to leave the house. Instead, you want to rest and keep yourself safe. With telemedicine services, you can see a doctor wherever you are! We are proud to offer telemedicine services to all of our patients at Clio Urgent Care! If you need to see a doctor but would prefer to stay home, our doctors can provide attentive and quality care to you or your loved one so that you can stay safe and comfortable.

How does telemedicine work?

Telemedicine is an excellent resource for anyone who cannot make it into the clinic for an in-person consultation with a doctor. It utilizes internet video and telephone technology to deliver medical services to patients remotely. During a telemedicine appointment, you will meet with a doctor via a secure online video platform or by phone. At Clio Urgent Care, we use the app Online Care for all of our telemedicine services. This app is safe, so your doctor-patient confidentiality will be honored. Video services such as FaceTime or Skype are not secure enough to safely perform telemedicine services. As such, it is necessary to use apps like Online Care for telemedicine services. All that you need to utilize our telemedicine services is a computer or a smartphone!

How do I make an appointment for telemedicine?

The first thing that you need to do to make a telemedicine appointment with Clio Urgent Care is to download the Online Care Urgent Care app onto your computer or smartphone. Once you download the app, you will need to type in our clinical code, which is 6525, and then click “Create an Account.” After you create an account, you will be able to access all of our telemedicine services. If you have any more questions about how to navigate this app, please give us a call at. Our friendly staff would be more than willing to help you get started with Online Care!

What kind of services can telemedicine provide?

While there are certain laboratory services that telemedicine is unable to conduct, doctors can effectively evaluate and even diagnose and prescribe treatment for some symptoms and conditions. At Clio Urgent Care, we can perform various physical examinations through telemedicine, monitor chronic conditions like asthma, and can evaluate cold and flu symptoms. We can also provide referrals based on the description and appearance of your symptoms, as well as continuous education for any chronic conditions.

Does insurance cover telemedicine services?

In the state of Michigan, Medicaid will currently only reimburse telemedicine services that are conducted via live video. These services include all inpatient or outpatient consultations and services, psychiatric services, educational and training services, and speech-language pathology services, to name a few. For our part at Clio Urgent Care, we accept most major medical insurance providers, including Medicaid. We are happy to accommodate any legitimate insurance plans that you have. For the best experience, we ask that you verify with your insurance provider the necessary details about what they will cover concerning telemedicine services before your appointment. For a full list of insurance plans that we accept, please visit our Insurance page!

If you require telemedicine services, we have you covered at Clio Urgent Care! Call us if you have any further questions about our telemedicine services. Our clinic is open Monday to Friday from 9:00 AM to 9:00 PM, and on weekends and holidays from 9:00 AM to 6:00 PM. If you need to come into the facility, you can find us at 4272 Vienna Rd W in Clio, Michigan.